Providers who use Zocdoc Syncs can cut back on manual scheduling and tied-up phone lines by giving patients the ability to book online, leaving more time to do what they do best: care for their patients.Īutomatically surface hidden inventory, accelerating access to care. In healthcare, patients wait an average of 29 days to get in to see a doctor, but providers often have last-minute cancellations and reschedules that go unfilled. Increase practice efficiency for providers. Ultimately, this technology makes our comprehensive healthcare marketplace possible, and delivers the simple, digital experience patients deserve."
"We successfully built an online booking layer through Zocdoc Syncs, and we continue to add new connections to our platform each month. Solving this problem was complex: different practices use different scheduling software, scheduling rules vary across specialties, not all doctors within a specialty perform all procedures, and different providers accept different sets of insurance plans," said Oliver Kharraz, M.D., Zocdoc founder and CEO. "Unlike other industries - like travel – where there is a central back-end scheduling system, it is challenging to aggregate healthcare appointment inventory in one central place. This patented, technological capability is what underlies Zocdoc's ability to empower patients to seamlessly find and book in-network care.
We did so using insights gained from interactions with providers and their support staff this enabled us to customize the technology, supported by several patents, that powers 245 unique specialties, and saves patients from needing hundreds of logins across multiple offerings. Zocdoc wanted people to be able to easily find and book appointments with healthcare providers, so we built 150 EHR integrations. The flexible, configurable technology behind Zocdoc Syncs provides a central point of connection between the hundreds of different kinds of scheduling technology used by providers.
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